We’ve Entered the Bot Era

Jul 1, 2023

When it comes to AI in the workplace, the future is here.

First, Open AI rolled out ChatGPT—the free, AI-powered chatbot that generates both detailed responses to questions and new content based on user prompts. Then, in March, Microsoft launched Copilot—a kind of digital assistant embedded in all Microsoft 365 apps.

Copilot, which is currently available for select commercial clients, “combines the power of large language models (LLMs) with business data and the Microsoft 365 apps to unleash creativity, unlock productivity and uplevel skills,” according to its press release.

Using simple, natural-language prompts, Copilot was capable of:

  • instantly summarizing key points that were discussed in a meeting and creating action items;
  • drafting emails and writing speeches;
  • creating detailed Powerpoint presentations;
  • analyzing Excel documents to produce new insights;
  • managing Outlook inboxes;
  • bringing together data from various documents, presentations, emails, calendar items, notes, and contacts to: summarize chats, write emails, locate key dates, and write a project plan

But what was perhaps most remarkable to me in the demo I watched was that Copilot was generating new, unique insights and content.

Clearly, AI isn’t on the verge of revolutionizing the way we work. It already is.

So the question becomes: How are you handling it? Are you properly positioned to adapt to and leverage this technology? What are the challenges you face? What are some ways you’re embracing AI in your business now—and what are some ways you’re open to including it in the future?


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